Friday, January 22, 2010

Making Etiquette Easy: Positivity


Often overlooked, a pleasant disposition can go a long way. And while we all have our bad days where nothing seems to go our way, here are a few things to remember whenever you get that familiar grumble that makes you want to either retreat or voice concern…

· Stop yourself anytime you feel an urge to complain or make excuses, it can be interpreted as unprofessional.

· Actions speak louder than words, and boy, do they ever in an office environment. Try to be the man or woman who fixes the problem, not announces it or "stirs things up."

· No matter what your circumstance, accept criticism with grace and a smile. In humbling yourself this way, you’re communicating how pliable you are as an employee and a person —a rare trait these days.

· You can always glean something from every situation. Remember, you’re never too old to learn a new trick.

· Leave your personal life at home. Unless something fatal has happened, it’s best not to let your frustrations from your home life infiltrate your work attitude. Are we having fun yet?

Making Etiquette Easy,

Susan K. Medina

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