Tuesday, August 10, 2010

Making Etiquette Easy: Coffee Shop Business

Image from Slashgear

These days, coffee shops are the quintessential 'out of office' meeting place and many home office-based consultants consider it their "flex office." If you've been to your local coffee house lately, you've witnessed what I'm describing. You're bound to find several business folks
typing on keypads, chatting on cell-phones, and sipping on the latest espresso creation. For those who do spend a good chunk of their day at the nearest corner shop, be sure to remember some responsible coffee house etiquette:

  • Point of Sale: The first order of business when you enter a retail location, even if they offer free wi-fi, is to prove your patronage. Even if your purchase is small, it counts as your ticket to politely occupy space. As a rule of thumb, at least one out of every two people in a group should purchase something.
  • Single Seating: If you're sitting (working) alone, be sure to seek out the smallest area of space. If there is a free seat next to a window bar or even a two-seater, always choose this option over seating that is meant for a larger group. If your only option is a larger table, be aware of other customers looking for seats and offer to share your space.
  • Watch the Clock: While you're welcome to come anytime during business hours, a coffee shop should not be your primary place of work. Be sure to acknowledge the staff and not wear out your welcome, both things that will pay off in the long run.
  • Beware of the Broadband: Make sure you're not draining the internet energy out of the room by downloading video's or hosting online video conferences. Keep everyone up to speed by working on basic documents and emails.
  • Use your "Inside" Voice: Make sure the volume is off on your computer so that you aren't a distraction to other patrons and if you need to take a call, keep your decibel level to a minimum.
  • Clean Up: Always be mindful to return chairs and clean up your work area/coffee when you are ready to leave.
Making Etiquette Easy,

Susan K. Medina

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